FAQ

Q1: How long does shipping take? A: Our standard shipping typically takes 7 to 12 business days depending on your location. Once your order is shipped, you will receive a tracking link via email to monitor your package.

Q2: Do you offer a warranty or guarantee on your products? A: Yes! We want you and your furry friend to be completely happy. We proudly offer a risk-free 30-Day Money-Back Guarantee on all our products.

Q3: Is the Pet Calming Collar safe for all pet sizes? A: Absolutely. Our calming collar features a fully adjustable design, making it perfectly safe and comfortable for cats and dogs of all sizes and breeds.

Q4: Can my pet wear the collar while swimming or taking a bath? A: Yes! The collar is made with a special water-resistant design, so it remains 100% effective even if your pet gets wet in the rain, during a bath, or while swimming.

Q5: How can I contact customer support if I have an issue? A: We are here to help! You can reach our dedicated pet care team anytime by emailing us at yuppypetshop34@gmail.com or calling +1 (689) 204-1200. We usually respond within 24 hours.